Privacy Policy
Last updated: 2.5.2025
At Nordic Audio Labs, your privacy matters. This policy explains what personal data we collect, how we use it, who we share it with, and your rights as a visitor, customer, or user of our website.
Who We Are
Our website address is: https://www.nordicaudiolabs.com. Nordic Audio Labs is based in Finland, and we sell high-quality audio equipment globally. You can contact us at info@nordicaudiolabs.com for any privacy-related inquiries.
What Personal Data We Collect
We collect personal information when you:
Place an order
Register for an account
Subscribe to our newsletter
Leave a comment
Upload media
Contact us through a form
This may include:
Your name, email address, phone number
Billing and shipping address
Payment information (processed securely by third parties)
IP address and browser/device information
Account preferences and order history
We also collect limited technical data using cookies and analytics tools.
How We Use Your Data
We only use your data where we have a legal basis, such as:
To fulfill orders and deliver products (contractual necessity)
To communicate with you, including support and order updates (legitimate interest)
To send you newsletters or promotions (with your consent)
To improve our website through analytics (legitimate interest)
To meet legal obligations (e.g. tax compliance)
Cookies and Tracking Technologies
We use cookies to:
Keep you logged in
Save your preferences
Enable store functionality (e.g. cart, checkout)
Analyze website usage (e.g. via Google Analytics)
Personalize content and marketing (only with your consent)
You’ll be presented with a cookie consent banner when you first visit the site. You can change your preferences at any time using the “Cookie Settings” link at the bottom of the page.
Comments and Media Uploads
If you leave a comment, we collect the data shown in the form, your IP address, and your browser’s user agent to help detect spam.
If you upload images, avoid including location data (EXIF GPS), as site visitors may download and extract this information.
Your Gravatar profile picture (if you use Gravatar) may be shown publicly with your approved comment.
Embedded Content from Other Sites
Some pages may include embedded content (e.g. YouTube videos, social media posts, articles). These behave like visits to the original site and may collect data, use cookies, and track your interaction.
Who We Share Your Data With
We only share your data with trusted third-party services to operate our business, such as:
Payment providers: Stripe, PayPal
Shipping carriers: [Insert carrier, e.g. DHL, UPS]
Email service providers: [e.g. Mailchimp]
Analytics tools: Google Analytics (with anonymization)
Spam protection: Akismet or similar services
These partners only process your data as needed and under strict data protection terms.
International Data Transfers
Your data may be processed outside the EU/EEA (e.g. in the US). Where this happens, we ensure appropriate safeguards (like Standard Contractual Clauses) are in place.
How Long We Keep Your Data
We retain personal data only as long as necessary:
Order and account data: [e.g. 7 years] (for tax and legal reasons)
Comments: indefinitely (unless removed)
Newsletter subscriptions: until you unsubscribe
Inactive user accounts: deleted after [e.g. 2 years]
Your Rights
Depending on where you live, you have the following rights:
If you’re in the EU/EEA (under GDPR):
Right to access your data
Right to correct inaccurate data
Right to request deletion
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
If you’re in California (under CCPA):
Right to know what personal information we collect
Right to request deletion
Right to opt out of data “sale” (we do not sell data)
To exercise your rights, email us at [Insert Contact Email]. We may ask you to verify your identity before processing requests.
How We Protect Your Data
We use industry-standard measures to secure your data, including:
HTTPS encryption
Secure servers and hosting
Role-based access controls
Regular security updates
While no system is 100% secure, we take data protection seriously and continuously improve our security.
We Do Not Sell Your Data
We never sell your personal data to third parties. Period.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted here with the “Last updated” date at the top.